Frequently Asked Questions

GENERAL FAQS

My packages typically start at $2500 +GST. Get in touch to receive a price list.
Yes, sure am.
Absolutely. Anywhere on the Mornington Peninsula is included in my packages, and I travel to Melbourne for an additional fee. Anywhere that requires an overnight stay, I ask that my airfare, transfers and accommodation are covered. Interstate and international travel can also be arranged also. Once I receive more information about your shoot, I’ll put together a custom quote that considers travel costs.
Sure thing. I’m happy to have a chat with you over the phone or via email in the lead up to your shoot. I’ll also get you to put together a mood board full of inspiration, so I can get an idea of what you like.
It depends on your brand and personality. I love locations that tell a story and I’m inspired by natural light. Whether you’re working in a well-lit café, studio, AirBNB, wandering down hillsides or walking along the beach - it’s up to you! I also love finding white or coloured walls that make you pop! If you need some guidance, I’m here to help.
I sure can. I have a range of locations both indoors & outdoors I love to visit across the Mornington Peninsula and Melbourne.

THE BOOKING PROCESS

Fill out my contact form and I’ll strive to get back to you within 48 hours. Then, we can connect for an initial chat whether that’s a phone call or via zoom. If we both feel we are a good fit, I’ll take a 50% deposit to lock in your shoot.
I shoot during the week, Monday – Friday. It’s best to get in touch to confirm my availability. I love to shoot my outdoor sessions either early in the morning or just before sunset to achieve that soft, stunning light. For indoor sessions, I try to do mid-morning, but this can differ depending on what the light is like.
This depends on the time of year. If you’re looking to shoot between October and March, it’s best to book at least 2-4 months in advance. Between April and September, I recommend booking your shoot 2-3 months in advance.
Yes, I take all major credit cards.
I take a 50% deposit to secure your session and the remaining 50% is due a week before your shoot day.
I love meeting and getting to know my future clients, although during peak season it can be tricky to make this happen. During this time, I can offer a FaceTime call or a phone call. Head to my contact page to arrange a time to chat.
Sure thing, I’ll ask you to send through a Pinterest board of inspiration before your shoot. But please note, I don’t work off this on the day as it can hinder my creativity. Constantly looking down at the list means I might miss the best moments! I like to follow the energy and action happening on the day. However, if there’s a certain “must-have” photo, let me know and I’ll do my best to make it happen.
Yes, I am flexible with payment. I’m happy to sort out a payment plan that best suits you so we can secure your spot with ease.

THE PHOTOSHOOT

I know how intimidating it is to be in front of a camera, which is why I try to make it as comfortable as possible. I won’t make you get into awkward poses, but I’ll give gentle direction and guidance where needed. And more importantly I make sure we have fun!
I’m a lover of natural light. I like to keep things minimal so the focus is on you. I also love getting up close and personal! I like to have you in focus and the rest of the image lovely and soft. I’m also a big fan of bokeh, that nostalgic feeling and a bit of grain.
I shoot outdoors in almost all weather conditions, aside from rain and high winds. I always keep an eye on the forecast leading up to your shoot and if the rain sets in, I’ll make the call to reschedule or in some cases we can arrange a back up location with beautiful natural light.
That’s no problem at all, I’ll be happy to reschedule at no extra cost. The same goes if I’m unwell. Although (touch wood) I’ve never had to do this in the 17+ years I’ve been shooting!
I want you to feel comfortable in your own skin. There’s no point putting on nice clothes and dressing up if it doesn’t feel like you. Wear what you would normally wear. I can also offer guidance in the lead up to your shoot. I send out a helpful ‘Prep Guide’ a few weeks prior so you feel all set to go.
Absolutely. I have some wonderful contacts sprawled across Melbourne and the Mornington Peninsula. Get in touch if you need a referral.
This is completely up to you. Some of my clients choose to get their hair and makeup done as it gives them a wee confidence boost. If that’s you, enjoy the pampering! But if you feel better doing your own makeup (or going without) then go for it. Whatever makes you feel the most confident and comfortable in your own skin.
I only shoot with professional grade Canon bodies and lenses.
Of course. I carry two professional camera bodies on the day, with backup cards in each camera. I also have multiple batteries, cards and lenses.
Both. It depends on your shoot, preferences and branding.

AFTER THE SHOOT

The turnaround time varies depending on the session you book, but they’re usually ready with 1 – 3 weeks. My standard procedure is I get a gallery across to you within a week of your photoshoot so you can then make your selections. Once you have those back to me I work to have the final edited images across to you within 7 days from receiving your selects. During public holidays and peak times over the Christmas break, it can take slightly longer. I also have options for a 24-hour turnaround if you need them quickly.
I have multiple backup external hard drives that safely store your photos. On top of this, I also store everything in the cloud. So even in cases of fire or theft, your photos will be safe. I’ll keep your images on my hard drives for 3 months after I deliver your gallery. I strongly suggest backing up your files in multiple locations as soon as you get them.
You certainly do. No matter the package or shoot, you’ll receive all your files via a stunning online gallery(these ones are formatted for web only). I will also send you a link to your High Resolution JPEG files, free of any ‘watermark’. And of course, all the files you receive have been lovingly hand-edited by me and are easy to download to your device.
I like to keep everything as natural as possible. Although, I’ll retouch the odd thing, like a fly, a pimple or some unwanted rubbish in the background. You can request extra touch ups for an additional fee.
I love adding a bit of grain to get that nostalgic feel. Take a look at my latest work on Instagram to get a good feel for my style.
Of course!
Additional image purchases are always available should you wish to revisit the gallery down the track.
During the initial gallery selection period, images are priced at the quoted rate. Future image purchases made after gallery delivery are priced separately due to archive retrieval and reprocessing.
Additional images are currently priced at $25 per image, with a minimum order value of $250 for future gallery reopens.

PRINT SHOP

I’m happy to talk about custom sizes, although it will depend on the image you’re interested in. Please note that shipping charges may apply for custom orders. Also, depending on the size of the print I may have to use a different paper because of size limitations. Please get in touch for a quote.
I do my best to show what the images will look like in person. In saying that, colours can vary slightly depending on your monitor and brightness level.
I sell all of my prints unframed however happy to frame at an additional cost. If you’re purchasing from outside of Melbourne & wanting a framed print, then please get in touch with me about shipping options.
Please allow 1- 2 weeks to receive your print. For international orders, your print may arrive anywhere between 2-4 weeks. Please note: transit times are all estimated by the shipping carriers. Sally Goodall Print Shop is not responsible for any delays.
All images are printed on a beautiful cotton rag and framed with locally sourced, sustainable Australian hardwood. This is done by a small fine-art printing business in Melbourne. They only use the best materials, skilled craftsmen and take great pride in their work.